Cyber Crime: Are your online banking transactions safe? 0 957

online banking cyber crime

Checking your account balance, paying bills and managing your finances… Nowadays, it is pretty normal to do all those things online…. But are you sure you do them in the most secure way?

Presently, cybersecurity or (insecurity) in Kenya is the single biggest threat to business in terms of the consumption and use of Information Communication Technologies (ICT).

Unfortunately, innovation has meant that hacking tools are now cheaper and simpler to use in marking out vulnerable targets. Serianu Limited, the publishers of the Kenya Cyber security report, notes that Kenyan companies lost over Kes 15 billion in 2015 through Cybercrime. On top of this pile of victim losses sits the public sector at Kes 5 billion, followed by the financial services sector at Kes 4 billion. Sadly, this scenario is not unique to Kenya, cybercrime has been on a steady rise globally. Another study by consulting house PwC, notes that the number of cyber security incidents across all industries grew by 38% in 2015 and which is the biggest increase in the 12 years since the global study was first published.Over the recent months we have seen a rise in cases of cyber-attacks such as ransomware and data leakage, some which have even gone undetected. One such incident that went viral on regional social media circles involved a leading Kenyan bank. A hacker was supposedly able to access through a data systems breach, more than 500,000 customers’ details, including names and phone numbers and which were then plastered on various online platforms.

No doubt the mobile phone is the universal communication device of choice for many. The Communications Authority of Kenya notes that we have 39 million mobile phone subscribers in Kenya, 22 million who access and are constantly on the internet. A huge proportion of this fraction estimated at about 95% doesn’t have mobile security in place. This could very well mean that the smartphone is the single largest cybersecurity weakness we have today. With the advent of the Bring-Your-Own-Device (BYOD) culture, this could be true for both the individual and corporate users. This is a huge vulnerability gap considering that online and mobile transactions have become the most convenient ways of banking in Kenya through USSD short codes and Mobile banking apps.

Whereas banks may have invested heavily in ICT security systems, most Kenyans remain grossly unaware of the various cybersecurity threats that exist. Some of these include keylogging, Man-in-the-middle, Phishing and even ransomware attacks.

So how can you the consumer of online banking services ensure that you are not a vulnerable and easy target for hackers?

Teddy Njoroge, Country Manager for ICT security solutions company, ESET East Africa, says the first step would be for ICT professionals to obtain latest training on the prevalent risks in the market. Consumers, he adds would do much better for themselves by being proactive about their online security by keeping up with common cybersecurity threat solutions.

“These could be specific to the type of devices or platforms on which you access your online banking services. However, the important thing is to be aware of the potential risks and how to mitigate these in real-time, since it is very possible to detect unwanted intrusions such as phishing and ransomware scams”, says Njoroge.

Safer Online Banking principles

According to Njoroge, some key principles of safer online banking and payments to consider include using trustworthy devices and internet connections, while keeping the operating systems and software up-to-date. Not every internet connection such as public Wi-Fi at the coffee shop or a random network at any office is secure to be used for online banking or making payments. It is advisable instead to use a virtual private network (VPN) to keep your communications encrypted (unreadable) to anyone who may try to intercept them.

Whenever you connect to your online account, use your own computer, tablet or smartphone as it is more likely to notice if any suspicious activity is going. Avoid using a borrowed or public device that might put your data, account or savings at risk”, says Njoroge.

But having a strong password is perhaps the first step in proactively securing your device and online banking access. One easy technique in developing a strong but simple password regime is ‘pass phrasing’ which simply means using a sequence of words or other text to control access to a computer system, program or data. However, it is doubly important never to reuse your password e.g. for your bank, social media and other accounts which can mean a total hack into each account in case it leaks from any one of them. To manage these, one can use a password manager that will store all of them and allow you to remember just one master password.

Similarly, to enjoy the internet and maximize protection while connecting to an online banking account, one should install a trusted security solution on their devices. This will preferably be a reliable, multilayered and updated security solution. For example, ESET Smart Security offers protection from multiple types of malware as well as malicious tricks that might be disguised as harmless emails or websites. Cybercriminals will try anything to access your sensitive data. They will pretend to be your banker, pose as an innocuous notification in your email, or ask you to change the password via a link added to that email you just received. If you get any message asking you to change your banking credentials or click on a link, contact your bank and verify this immediately.

“If your bank offers two-factor authentication (2FA) for your online account, use it. This way the bank can double check if it is you connecting or making a transaction by using something only you have – such as your personal smartphone”, advises Njoroge.

For those who check their online banking account less frequently, it is advisable to set up alerts and notifications to your phone. Having information about all the current transactions makes it easier to recognize any suspicious activity. When not using your online banking platform, ensure to log out every time to avoid ‘man in the middle’ type of attacks.

Courtesy: http://techtrendske.co.ke

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Secure Videoconferencing: The Basics 0 1115

Woman working at home on laptop

With COVID-19 concerns canceling face-to-face meetings, be aware of the security risks of videoconferencing and how to easily overcome them

As a way of controlling the spread of the COVID-19 pandemic, several countries have been forced to impose a lockdown on its citizens bringing normal operations to a near stand-still. Consequently, a considerable percentage of the working population has turned to remote working, a chunk of it for the first time.

This has spiked up the demand for video conferencing services, chat systems, and online collaboration tools to serve the increasing number of students, employees, and teachers, among other experts working from home.

By 11th March 2020, Kentik―a San Francisco network operator— had achieved a 200% increase in video traffic within the provided working hours in Asia and North America. Even before the start of the official lockdown in California.

In the same vein, the UK Prime Minister chaired a cabinet meeting via zoom, which communicated the government’s appeal for social distancing through the use of video conferencing. His actions, however, brought about several questions regarding the security of the communication.

But with a quick rejoinder, the UK’s National Cyber Security Centre pointed out that such communications shouldn’t cause any worries if they are below particular classifications. Accordingly, companies have developed confidence in the technology; therefore, are utilizing it to communicate with their remote workers.

Nevertheless, as an employee (or typical user), you need to understand the technology’s built-in security options, as well as control features before using it. Here we provide you with some primary considerations. Let’s dig in!

Your immediate surroundings

For you to realize a smooth and quality video conferencing experience, it is essential to cordon off your working space to prevent in kind of interruptions that might occur while in session; for instance, from your kids, better half, or even pets.

Besides, ensure that your working area is devoid of any sensitive or confidential information/material that can be captured by the camera.

Limit access

As you may be aware, a lot of video conferencing platforms allow the creation of multiple user groups to enable the providence of internet domain according to specific criteria; for instance, the use of company email address to join a video call.

Or offer access to a limited number of people whose email addresses have been invited or scheduled for a call.

As such, when creating a meeting, you can enable the set a meeting password option that creates a randomly generated code for your invitees to input before joining a conversation. Similarly, you can authenticate those using phones by the use of a numerical password. However, avoid embedding the password in the meeting link.

As an organizer, you can hold your participants in a “waiting room,” as you approve them one by one, which gives you full control over whom to allow or deny access. In case you have a large conference, you can delegate such duties to your trusted attendees.

File transfers and communication over the net

As a rule of thumb, always ensure that your end-to-end communication is encrypted. Do not assume that this option is the default for video calls since a few services may require you to request encryption.

If the third-party endpoint client software is permitted, ensure it abides by the requirements of the end-to-end encryption.

What’s more, consider limiting the types of documents you can send across the net; for instance, avoid transferring executable files.

Manage the attendees, as well as the engagement process

Often, your attendees will be distracted by notifications, pop-ups, and emails, among other things, when attending your conference calls. Therefore, as a host, you can request notification from your service provider if your conferencing client isn’t the primary or active window (depending on your platform). For instance, if you are a tutor, you can use this feature to get the attention of all your students.

You can also monitor those who joined the call by downloading the attendee list at the end of the call. Or request attendees to register before being connected.

Limit screen sharing capabilities

As the host, the sole responsibility of controlling screen sharing remains only yours, unless you delegate it to someone else that you trust. This eliminates any chances of an individual sharing content by mistake.

Importantly, only share the required application rather than the whole desktop when screen sharing. This is informed by the fact; even the name of a file or Icon can divulge sensitive company information.

Final thoughts

To ensure the security of your company communications, take time to consider all the available options security settings on your video conferencing system (or one you intend to use) settings. Importantly, take a look at the privacy policy of the service you intend to use to prevent the selling, sharing, collection, or re-use of your data.

In case you require more advice and endpoint client software for your video conferencing needs, then ESET has been here for you for over 30 years. We want to assure you that we will be here to protect your online activities during these uncertain times, too.

Protect yourself from threats to your security online with an extended trial of our award-winning software.

Try our extended 90-day trial for free.

Coronavirus con artists continue to thrive 0 1046

Man working on laptop

The scam machine shows no signs of slowing down, as fraudsters continue to dispense bogus health advice, peddle fake testing kits and issue malware-laced purchase orders

As the Coronavirus pandemic continues to escalate, more companies are now shifting to remote work as a way of containing the spread of the disease. Similarly, lockdowns and travel bans, among other stringent measures, have become the order of the day across several nations. And to worsen the situation, there is a massive shortage of the required medical kits.

Such a crisis provides fraudsters undue advantage over a vulnerable lot that is financially destabilized, as well as emotionally drained as a result of the pandemic. 

In this case, you would likely receive fake updates regarding the pandemic, as well as non-existent offers for personal protective equipment, among others. Likewise, if you’re a business, you would certainly receive faux purchase orders and payment information.

Fortunately, as a follow up to our previous article about the ways scammers are exploiting coronavirus fears, we provide you with a few examples of the new campaigns aimed at stealing your money or personal information. To enable you to keep your guard up. Shall we?

Fake news/information

As the virus continues to escalate, more people are currently searching for practical information on how they can protect themselves. As a result, scammers have conveniently positioned themselves as the true COVID-19 information “crusaders” by impersonating well-known health organizations, such as the World health organization.

Don’t act surprised if you receive an email (containing an attachment) supposedly coming from a reputable health organization offering you “vital information” on how you can protect yourself from the disease.

For instance, our research team identified one such file containing a Trojan designed to steal personal credentials.

Apart from the WHO, fraudsters are also impersonating the US Centers for Disease Control and Prevention (CDC). Accordingly, the FBI has given a warning about scummy emails mainly riddled with malware-infested attachments and links purporting to originate from the CDC.

 To reduce the number of people falling for such schemes, the WHO shares examples of its official email addresses and methods of communication on its website.

Urgent purchase orders and late payments

Owing to the increased pressure from governments to reduce the spread of the virus, Companies, as well as factories, have been forced to streamline their operations according to the current situation. As an example, companies to integrate work from home modules, while factories to either increase or reduce their production capacities depending on their products.

Such erratic changes have brought about a climate of uncertainty that offers fraudsters a thriving environment.

In this case, as a factory owner or executive, be on the lookout for “urgent purchase orders” from “company representatives.” Since this fake orders come from scammers who want to make a kill out of your desperation of making some revenue before things go south.

Sadly, if you download such “urgent orders” (usually in attachments), your PC will be installed with malicious code designed to steal your details.

Below is an excellent example of such an “urgent order”:

Similarly, you would receive a “proof of payment” for you to take care of the order. However, like the last example above, instead of receiving a bank statement, the attached document contains a Trojan injector.

High demand products

A massive increase in demand compounded with an inadequate supply for essential protective items, such face masks has created another avenue for scams.

A typical example of such a scam involves a fraudulent site that is offering “OxyBreath Pro” face masks at a reduced price. These can lure you since there is a shortage of masks, and what is available is highly-priced.

However, if you click on the provided links, you’ll be at risk of exposing your sensitive personal information to the scammers.

Bogus testing gear

The unavailability or short supply of medical kits for testing folks for the virus has also attracted fraudsters in droves.

For instance, the existent low supply of masks, respirators, and hand sanitizers, among other necessities, has prompted scammers to impersonate medical officials.  So that, they can provide non-existent or fake COVID-19 test kits, as well as illegitimate “corona cures.”

As an illustration, more than 2000, links associated with fake coronavirus products have already been identified. Similarly, law enforcement bureaus alongside other relevant bodies have been able to seize US$ 13 million worth of potentially hazardous pharmaceuticals.

To contain these despicable actions, the U.S. Food and Drug Administration (FDA) has issued warnings that it hasn’t allowed the sale or purchase of coronavirus self-testing kits; therefore, it is currently bursting such sellers.

Final thoughts

In a wrap, what we have shared is a representative of the many current fraudulent campaigns doing rounds in our media spaces due to the prevailing situation.

Thus, it is critical to maintaining high alertness to avoid falling victim to both the COVID-19 pandemic, as well as the ensuing scam epidemic escalating through the internet. To keep yourself safe from the scams, you can practice the following basics:

  1. Avoid downloading files or clicking on links from unknown sources
  2. Never fall for unrealistic offers or order goods from unverified suppliers. You may also make a point of checking out the purported vendor’s reviews
  3. Invest in an excellent endpoint solution which can shield you from phishing attacks, as well as other forms of scams
  4. If an email suggests coming from a reputable organization, double-check with the firm’s website to confirm its authenticity

If you require consultation, as well as endpoint solutions for your cybersecurity needs, then ESET has been here for you for over 30 years. We want to assure you that we will be here to protect your online activities during these uncertain times, too.

Protect yourself from threats to your security online with an extended trial of our award-winning software.

Try our extended 90-day trial for free.